Shipping & Returns

Shipping

All orders are hand packaged with care. Once your order is placed, please allow 1-5 business days for our fulfillment process.

Orders are shipped using USPS Priority Mail. According to USPS, this is a 1-3 day shipping time but it depends on final destination and is not guaranteed. USPS has issued service alerts indicating that some residential and business packages are experiencing delays and may take longer to arrive than normal. We do our absolute best to assure that your order is received as quickly as possible with a gift like presentation.

IMPORTANT SHIPPING NOTICE:
Due to the COVID-19 pandemic, shipping times may be delayed. Please refer to USPS tracking for shipping information and updates. Thank you for your patience!

Returns
Your satisfaction as our customer is of utmost importance. If you have any concerns about your order, or you or your gift recipient are not satisfied, please contact us immediately at service@lavenderhillfarm.com to request a replacement or refund. We want you to be a satisfied customer and we value your comments and ideas.